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How to Accept FPX Payments

Financial Process Exchange (FPX) is a Malaysia-based payment method that allows customers to complete transactions online using their bank credentials. Bank Negara Malaysia (BNM), the Central Bank of Malaysia, and eleven other major Malaysian financial institutions are members of the PayNet Group, which owns and operates FPX. It is one of the most popular online payment methods in Malaysia, with nearly 90 million transactions in 2018.

In order to pay with FPX, customers are redirected to their online banking environment where they have to perform two-step authorization, like entering a one-time passcode sent via SMS. The exact customer experience will vary depending on the bank.

Payment Method TypeBank redirect
Relevant Payer GeographyMalaysia
Presentment CurrencyMYR
Country AvailabilityMalaysia
Recurring PaymentsNo
RefundsYes
DisputesNo
Payment CompletionImmediate
Payment method properties

Enable FPX

Embedded and Overlay Forms

Enable FPX in the “Payment Methods” custom field within the “Form Fields” tab of your Payment Form. Toggle “All” Payment Methods to reveal the payment method:

Accept FPX on-site
Stripe Checkout

Enable FPX in the “Stripe Checkout” tab of your Payment Form. Toggle “All” Payment Methods to reveal the payment method:

Accept FPX with Stripe Checkout
Transaction fees are assessed per successful payment. See Stripe's pricing for details.

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Updated on May 6, 2022